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Did Not Attend Policy

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When patients routinely miss scheduled appointments this affects availability of appointments for others

Please give us adequate notice if you cannot attend a face-to-face or telephone appointment so that this appointment may be used by someone else.


Where patients repeatedly miss appointments they will be sent an advisory letter. Should attendance not improve we may consider removing these patients from our practice list in order to provide the best appointment availability to all patients on our list. 
 

If you need to cancel or change an appointment, you can:

•           Call the dedicated appointment line on 0203 826 8084

•           Email cricklewood.healthcentre@nhs.net

•           Come to our practice and let us know

Please help us to maximise appointment availability in the future by contacting us as soon as you know you will be unable to attend your scheduled appointment.

Your cooperation is very much appreciated.

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